FAQs
The questions we are asked most
Answered plainly. If yours is not here, WhatsApp us — we would rather you asked than guessed.
Staying here
The lodge
Where exactly is Muunga?
420 Rotsvy Road, on the Hoedspruit Wildlife Estate in Hoedspruit, Limpopo. Eastgate Airport is about fifteen minutes away and takes direct flights from Johannesburg and Cape Town. Directions and coordinates are on the contact page.
How many rooms are there?
Five, across four types — two Superior Bush Suites, a Deluxe Bush Room, a Deluxe Garden Room and the Private Bush Cottage. It means most nights we are cooking for about ten people. That is deliberate.
What is included in the rate?
Bed and breakfast. Every room has air conditioning, Wi-Fi, tea and coffee, and daily housekeeping. Dinner is R 550 per person, and game drives, spa treatments and days in Kruger are booked separately — the rates are on the experiences page.
What time can I check in and out?
Check-in is 14:00–19:00 Monday to Friday, and 14:00–17:00 on Saturday and Sunday. Check-out is by 10:00. Later arrivals are fine by prior arrangement — there is a R 150 late check-in fee — and late check-out is R 300 an hour if the room is free. Do tell us your arrival time, and bring ID or a passport, as everyone checks in personally.
What is your cancellation policy?
Cancel 21 or more days before arrival and you are refunded in full. Between 7 and 20 days, half the total is refunded. Inside 7 days, or a no-show, is non-refundable. If something genuinely outside anyone’s control happens, we will offer alternative arrangements where we can.
How do I pay, and is a deposit required?
A 50% deposit confirms the booking — until it reflects, the room is held provisionally. The balance is due no later than 14 days before you arrive. We take bank transfer or credit card, and rates are per room per night, the same whether one or two of you are staying.
How do I get the best rate?
Book direct through this website. It comes straight to us rather than through an agent, which means the best available rate and a note that reaches Ruan and Jenny before you arrive. Rates are per room per night, and the same whether one or two of you are staying.
Do you take children?
Muunga is an adults-oriented lodge and we do not take children under 12. It is five rooms around one dinner table, and that is the stay we are set up for.
Eating and unwinding
Dinner and the spa
What is dinner like?
Two courses, decided that morning around whatever came in. Tell us about allergies or dietary needs when you book and we cook around them — guests tell us that is the part they remember.
Do you have a spa, and what can I book?
Yes, open from 10:00 to 17:00. The menu is deliberately small: aromatherapy massage, deep tissue, a back, neck and shoulders treatment, manicures and pedicures. Please give us a day's notice — two days if you would like a treatment for two, side by side, because that needs two therapists free at the same time.
Can I have a treatment if I am not staying?
The spa is for Muunga guests and residents of the Hoedspruit Wildlife Estate. It is not open to the wider public, which is part of why it stays quiet.
Out there
The bush, and getting to it
Can you arrange game drives and trips into Kruger?
Yes. Game drives are R1 500 per person, guided bush walks R1 300, a Kruger half day R1 600 and a full day R2 600. Ask when you book or send a request from the experiences page, and we will hold the slot.
What will I see on the estate itself?
The estate is unfenced inside its perimeter and the plains game moves through it freely. Impala, warthog, nyala, kudu, giraffe, zebra, waterbuck and wildebeest are all resident, and you will see them from the lodge and on the roads — driving in at 40 km/h is often the game drive. Duiker and steenbok are here too if you look for them, and porcupine, civet, genet and mongoose come out at night. There is a great deal of birdlife.
We are not a Big Five reserve. For elephant, rhino, buffalo and lion you want a day in the Kruger, an hour away at Orpen Gate. Leopard do occasionally move through the estate, which is why we ask you not to walk the roads after dark.
Is Hoedspruit a malaria area?
Yes. Hoedspruit is in a malaria transmission area. The risk is seasonal: highest between September and May, at its peak in January and February, and lowest in the dry winter months of June to August.
Guidance on preventive tablets differs depending on where you are travelling from, and tablets have to be started before you arrive — some of them a week or more before. Please speak to your own doctor or a travel clinic before you travel. We are not medical practitioners and we will not advise you on medication.
Whatever you decide about tablets, avoiding bites is the first line of defence. Use repellent from dusk onwards and cover your arms and legs in the evening; the suites have screened windows. If you develop flu-like symptoms during your stay, or in the weeks after you get home, see a doctor and tell them you have been in a malaria area.
Can you arrange a transfer from the airport?
Yes. We pre-book transfers to and from Eastgate — send us your flight numbers when you book and we will arrange it. It is worth sorting before you fly rather than on arrival: you cannot count on finding a taxi or an e-hailing car at the airport, and the car hire desk in the terminal keeps short hours.
Still wondering
Ask us directly
WhatsApp is quickest. One of us usually has a phone within reach, and we would rather answer a question now than have you wonder about it.
